Customer Satisfaction Survey

 RealLegal is committed to providing you with excellent customer service and support. Your feedback is therefore very valuable to us in achieving this goal. Please take a few minutes of your time to complete the following satisfaction survey based on your most recent experience with RealLegal Technical Support.
  1. When did you most recently contact RealLegal Technical Support?

    More than one month ago
    Within one month
    Within one week
    Within 24 hours

  2. Did you view the Support section of our website for helpful information regarding your issue before contacting Technical Support?

    Yes, but I need more information
    Yes, but I could not find the information I needed
    No

  3. Was the Tech Support representative handling your issue pleasant and helpful?

    Extremely pleasant and helpful
    Very pleasant and helpful
    Satisfactory
    Not pleasant and not helpful

  4. Was your issue handled in a timely manner?

    Very quickly
    Somewhat quickly
    Average
    Too long
    My issue is still unresolved

  5. Was the Tech Support representative able to provide with a working solution to your issue or problem?

    Yes
    No

  6. How would you rate your overall experience with RealLegal Technical Support?

    Excellent
    Very good
    Good
    Fair
    Poor

  7. How likely are you to recommend RealLegal to your friends and colleagues?

    Very likely
    Likely
    Not likely



    8. Other Comments:
    Name:
    Firm:
    E-mail Address:
     
    		  
     

 
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